Last updated: April 2026
No Plastic Swap ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
We collect information you provide directly, such as your email address upon account creation. We also collect scan data including product images and descriptions you submit for analysis, saved swaps and preferences, and basic usage analytics to improve the app experience.
We use the information we collect to provide and improve our services, analyze scanned products and generate eco-friendly alternatives, personalize your experience and swap recommendations, communicate with you regarding support requests, and comply with legal obligations.
We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform (such as AI processing and cloud storage), only under strict confidentiality agreements. We may also disclose information when required by law.
We retain your data as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at info@noplasticswap.com.
We implement industry-standard security measures to protect your information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
Depending on your location, you may have rights to access, correct, or delete your personal data. California residents have rights under CCPA. EU/EEA residents have rights under GDPR. To exercise these rights, contact us at info@noplasticswap.com.
Your information may be processed and stored in the United States or other countries. By using our app, you consent to the transfer of information to countries outside your country of residence.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app. Your continued use of the app constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us at: info@noplasticswap.com No Plastic Swap